Our Policies

Our Policies

Counseling sessions are 50 minutes in length and are by appointment only. If you should arrive late for an appointment, your session will end at its regularly scheduled time. However if, for any reason, your appointment does not begin on time due to our lateness, be assured that you will receive the full session. If you must cancel an appointment, please give at least 24 hours advance notice by leaving a message for your therapist. Forgotten appointments or last minute cancellations (unless an emergency or illness) will be issued the session fee. Please note that insurance does not cover canceled appointments. The fee for each session, or the co-pay required by your insurance, is due at the time of the session and may be paid by personal check, credit, or cash.
Insurance

Evans Counseling Services accepts most insurance plans under Aetna Behavioral Health, Medicare, Highmark Blue Shield, Independence Blue Cross, Independence Personal Choice, Magellan, Geisinger and Keystone Health Plan East.

Any arrangement you have for medical insurance is a contract between you and the insurance company. In order for you to know what your coverage is, you will need to call your insurance carrier and find out exactly what outpatient mental health services your policy covers with your therapist and what the conditions of coverage are.

Questions to ask your insurance company:
If our services are In-Network:

  • Do I have mental health benefits?
  • Is pre-certification necessary?
  • Is there a deductible?
  • What is the co-pay (if any)
  • Is there a limit of sessions per year?
  • Are the mental health benefits carved out to another entity? first appointment.

Some insurance plans will provide out-of-network reimbursement for counseling fees. Filing out-of-network claims is the responsibility of the client.

  • If our services are Out-of Network:
  • Do I have mental health benefits?
  • Is pre-certification necessary?
  • What is the deductible?
  • What portion does the insurance pay per session?
  • Is there a limit of sessions per year?

If your insurance carrier does not cover, or ceases to cover, for any reason, you are financially responsible for all charges. It is always your right to pay for services yourself and avoid all of the
intricacies of insurance.

Confidentiality:

The relationship between a therapist and client is a confidential one. Information will only be released to others with your written permission, with these exceptions: If the client is assessed as a danger to self or others or where child abuse is suspected. Pertinent information may be shared with the appropriate people without written consent of the client regarding these two exceptions. Further privacy and confidentiality information will be provided at the first appointment.